Contact - reception open twenty-four hours

Talk to the front desk

Reception is staffed every hour of every day, which means a question does not have to wait for office hours to be answered. Arrival times that fall outside the usual check-in window, family rooms for a group travelling together, parking for a car left while you fly, or laundry turnaround before a meeting are all handled by the same people who will be at the desk when you walk in.

Phoning is the fastest route for anything time-sensitive, particularly a delayed flight or a late arrival, because it reaches whoever is on shift immediately. Email suits longer requests where dates, room preferences and group arrangements need to be written down and confirmed in one place.

Hotel
Rid's Hotel Palembang

An independently run, budget-friendly hotel in Sukarami, built around the needs of travellers moving through Sultan Mahmud Badaruddin II Airport.

Address
Jl. Sultan Mahmud Badaruddin II, Sukodadi, Kec. Sukarami, Kota Palembang, Sumatera Selatan 30961, Indonesia

The entrance and the free on-site private parking share the same frontage as reception, so arriving by car means pulling straight in rather than searching for a space on the street.

Phone
+62 711 6206200

Answered at any hour, including the middle of the night. This is the number to use when a flight slips and check-in is going to run past midnight.

Email
stay@ridshotelpalembang.com

Best for group bookings, meeting-room enquiries and anything that benefits from having the details written down and confirmed in reply.

Elsewhere
Instagram: @ridshotelplg

Day-to-day pictures of the hotel and the neighbourhood, posted by the team rather than an agency.

View location on Google Maps

Hotel reception desk beneath the red neon Rid's Hotel sign where guests check in

Whoever picks up the phone is the same person who will hand over the key, which keeps the conversation short and the answers accurate. There is no call centre between a guest and the building.

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